Total Leadership Be a Better Leader, Have a Richer Life by Stewart D. Friedman

Author:Stewart D. Friedman [Friedman, Stewart D.]
Language: eng
Format: epub
ISBN: 9781625274380
Publisher: Harvard Business Review Press
Published: 2014-08-19T04:00:00+00:00

Within the year, Kerry competed in a triathlon in Canada with two Total Leadership classmates.

Build and Restore Trust

Every stakeholder dialogue provides an opportunity to build trust and to gain support for achieving your goals. Trust—the willingness to ascribe good intentions to and have confidence in others’ words and actions—is the glue that holds relationships together. Leaders depend on it. Without trust, you don’t have the buy-in you need from your stakeholders. And if they are not on board, your chances of getting important things done are not good.

Business professionals who inspire trust enhance their ability to attract the best workers and keep them. They create a sense of belonging in their organizations and the commitment that comes with that feeling. This, in turn, leads to greater productivity. The bottom line: you want to be seen and known as someone who truly cares about other people and who acts accordingly not only because it feels good but because everyone benefits from doing well for others.

Of course, trust really matters at home, too. Loving relationships are built on the willingness of family members to ascribe good intentions, and the ability to act on them, to each other. People hunger for close connections, and there are ways of cultivating trust with the people closest to you. Speak candidly about the real and important things, show that you care, and trust grows.

Roxanne’s dialogues with her children helped her to uncover the interests of her family members in ways she didn’t anticipate, and this led to new opportunities to build trust in her most cherished relationships:

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